Add a DDS Printer
Artera Technology Service Center Knowledge Base
Title
How to Add a DDS Printer
Introduction
This article provides detailed instructions on how to add a DDS Printer. It is intended for employees who need to set up and manage DDS Printers for efficient printing tasks.
Purpose
The purpose of this article is to guide users through the process of adding a DDS Printer to ensure smooth and efficient printing operations within the team.
Prerequisites
- Access to a computer with administrative rights.
- Network connection to the DDS Printer.
- Necessary permissions to add printers.
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Contact information for the IT support team (techservice@artera.com).
Step-by-Step Instructions
Accessing Printer Settings:
- Ensure your computer is connected to the network.
- Open the Control Panel on your computer.
- Navigate to "Devices and Printers."
Adding a DDS Printer:
- Click on "Add a Printer" at the top of the window.
- Select "Add a network, wireless or Bluetooth printer."
- Wait for the system to search for available printers.
- Select the DDS Printer from the list of available printers.
- Click "Next" and follow the on-screen instructions to complete the installation.
Below is the list of DDS Printer locations and IP.
https://arteraservices.sharepoint.com/:x:/r/sites/KnowledgeAcquisitionandTransferSite/_layouts/15/Doc.aspx?sourcedoc=%7BFA8B6825-6215-4FFB-8A81-9622D668F082%7D&file=Printer%20List.xlsx&action=default&mobileredirect=true
Adding a DDS Printer (HQ Hendrix)
- Make sure the user is on the Corp Network then use the file location below to pull up the Printer Server.
- Click on the printer closest to them and it will manually add it off the server.
Managing the DDS Printer:
- You can view the printer's status and manage print jobs from the "Devices and Printers" window.
- To remove the printer, right-click on the printer icon and select "Remove device."
Troubleshooting
Issue 1: Printer Not Found
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Solution: Ensure that the printer is turned on and connected to the network. Contact the IT support team at techservice@artera.com for assistance.
Issue 2: Unable to Install Printer
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Solution: Ensure you have administrative rights on your computer. Restart your computer and try adding the printer again. If the issue persists, contact the IT support team.
FAQs
Question: How do I know if I have the necessary permissions to add a printer?
Answer: You will receive an error message if you do not have the necessary permissions. Contact the IT support team to request access.
Question: Can I add multiple DDS Printers?
Answer: Yes, you can add multiple DDS Printers by repeating the steps outlined in this article.
Additional Resources
- Tech Support Center flyer
- Internal resources and documents
Revision History
- [Date]: Initial creation of the article.
Contact Information
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