Adding a Users Calender

Artera Technology Service Center Knowledge Base

Title

How to Add a Shared Calendar in Outlook

Introduction

This article provides detailed instructions on how to add a shared calendar in Outlook. It is intended for employees who need to access and manage shared calendars for better collaboration and scheduling.

Purpose

The purpose of this article is to guide users through the process of adding a shared calendar in Outlook to ensure efficient scheduling and collaboration within the team.

Prerequisites

Access to Microsoft Outlook.
Necessary permissions to view and add shared calendars.
Contact information for the IT support team (techservice@artera.com)

Step-by-Step Instructions

Accessing Outlook:
- Ensure you have access to Microsoft Outlook. If you do not have access, contact the IT support team at techservice@artera.com.
Adding a Shared Calendar:
- Open Microsoft Outlook.
- Navigate to the Calendar view by clicking on the calendar icon in the bottom left corner.
- In the Home tab, click on "Add Calendar" in the Manage Calendars group.

Select "From Address Book" from the dropdown menu.
In the Address Book, search for the name of the person or group whose calendar you want to add.
Select the desired name and click "OK".
The shared calendar will now appear in your Calendar view under "Shared Calendars".

Managing the Shared Calendar:
- You can view the shared calendar alongside your own calendar by checking the box next to the shared calendar's name.

A screenshot of a calendarDescription automatically generated

To remove the shared calendar, right-click on the calendar's name and select "Delete Calendar".

Troubleshooting

Issue 1: Unable to Find the Shared Calendar

Solution: Ensure that you have the necessary permissions to view the shared calendar. Contact the IT support team at techservice@artera.com for assistance.

Issue 2: Shared Calendar Not Appearing

Solution: Restart Outlook and try adding the shared calendar again. If the issue persists, contact the IT support team.

FAQs

Question: How do I know if I have the necessary permissions to view a shared calendar? Answer: You will receive an error message if you do not have the necessary permissions. Contact the IT support team to request access.

Question: Can I add multiple shared calendars? Answer: Yes, you can add multiple shared calendars by repeating the steps outlined in this article.

Additional Resources

Tech Support Center flyer
Internal resources and documents

Revision History

[Date]: Initial creation of the article.

Contact Information

Process Owner:
Email: techservice@artera.com
Phone: 470-480-2414

Artera Technology Service Center
Email: techservice@artera.com
Phone: 470-480-2414

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